I am Adele

In most cases its easy to telephone from the telegraph office. Phoning from the telegraph office in Omsh isn’t to be recommended, we spent an unsuccessful afternoon there. We gave up and tried to fax England and were told it was US$20 per page (whereas in Kurgan it had only been US$3 per page). We expected similar problems in Novosibirsk but it proved relatively easy to contact England from the telegraph office (cost US$1.50 for one minute).

Posting parcels can take a long time. Don’t wrap parcels, there is a counter at the post office for wrapping. Moscow is the most difficult place to send parcels from as they can only be sent from the international post office. The process involves firstly buying custom declaration forms, then going to the customs office, then going to the wrapping counter and then going to the weighing and paying counter. In smaller towns there is less bureaucracy.